Tuesday, September 20, 2022

The Alcohol and Gaming Commission of Ontario (AGCO) would like to provide a reminder about Smart Serve recertification requirements.

Smart Serve Recertification Requirements

As announced on November 9, 2021, the AGCO has introduced a five-year term for all new and existing liquor training certifications. This means that anyone involved in the sale, service, delivery, or sampling of liquor, or who takes liquor orders from customers must complete the Smart Serve training program every five years.   

The recertification requirement is now in effect:

  • Liquor training certificates issued before July 1, 2018, will expire on June 30, 2023, at 11:59pm. This includes Smart Serve certificates and certificates issued prior to 1995 from the Server Intervention Program.  
  • Smart Serve certificates issued on or after July 1, 2018, will expire five years from the date of issuance (e.g., if you were certified on July 2, 2018, your certificate will expire on July 1, 2023 at 11:59 pm). 

Note: Existing Smart Serve certificate holders can check their certificate expiry date by logging into their Smart Serve account.  

Key Dates and Milestones

Key Dates July 1, 2022

June 30, 2023

(11:59 p.m.)

Ongoing
Milestones Smart Serve Recertification Opens
 
All Smart Serve Certificates (new and existing) will include expiry dates.
 
Certificate holders must recertify before their certificate expires to maintain a valid certificate.
Expiration Date
 
Smart Serve certficates issued before July 1, 2018 expire at this time.
Smart Serve certificates issued on or after July 1, 2018 expire 5 years from when they were first issued.

As of July 1, 2022, all Smart Serve certificates (new and existing) include expiry dates. 

Smart Serve will offer existing Smart Serve certificate holders a discounted price of $29.95 to recertify if the program is completed before their existing certificate expires

Note:

Licensees should make sure their employees are aware of Smart Serve recertification requirements.

It is the licensee’s responsibility to ensure their employees have valid training.

For More Information

For more information about your certificate or the Smart Serve program:

Helpful Resources

Note: Licensees should familiarize themselves with applicable sections of the LLCARegulation 746/21 (Licensing), Regulation 747/21 (Permits) and the Registrar’s Interim Standards and Requirements for Liquor to ensure they are in compliance.

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