Charitable Gaming Eligibility (CGE) iAGCO Submission Guide

Last Updated: 
2021-03-15

Introduction: Charitable Gaming Eligibility iAGCO Submission Guide

This guide contains detailed information to assist organizations in submitting an application to determine eligibility to obtain a charitable gaming licence.

The AGCO issues lottery licences in accordance with the framework set out in the Criminal Code (Canada) and Order in Council 208/2024. Under the Gaming Control Act, 1992, the AGCO is responsible for registering suppliers who provide goods and services to lottery licensees. The AGCO also assesses electronic gaming equipment to ensure that it meets the Registrar’s Standards.

The current regulatory framework is based on six key elements:

  1. Criminal Code (Canada)
  2. Gaming Control Act, 1992 and its Regulations
  3. Order-in-Council 208/2024
  4. Terms and conditions
  5. Standards and Directives issued by the Registrar
  6. Lottery Licensing Policy Manual, together with all updates and information bulletins.

Requests for Assistance

If you require assistance with your application, speak to your AGCO Licensing and Eligibility Officer or email the Licensing Office at lotterylicensing@agco.ca.

You can also email AGCO Customer Service at customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) Monday to Friday from 8:30 a.m. to 5 p.m. ET.  

You may also submit your inquiry anytime via iAGCO. The iAGCO Information page also provides additional information that may help answer your questions.

Submitting Your Charitable Gaming Eligibility (CGE) Application in iAGCO

  1. Login to iAGCO. Click Start a New Application under New Applications.

  1. Select Charitable Gaming Lottery Licences in the next window and click Next.

Note:

  • Certain charitable gaming licences are issued by municipal and First Nations licensing authorities while others are issued by the AGCO. See the Introduction: Charitable Gaming Eligibility Guide section above for more information.
  • If your organization has a Group Identification Number, you will automatically be assigned or may need to apply for a Charitable Gaming Eligibility number.
  1. Choose Charitable Gaming Eligibility as the type of application. To be eligible, an organization must have charitable objects and purposes that fall within at least one of the four charitable classifications below:
    • Relief of poverty
    • Advancement of education
    • Advancement of religion
    • Other charitable purposes beneficial to the community, not falling under relief of poverty, advancement of education or advancement of religion.

See Chapter 2: Eligibility and Use of Proceeds in the Lottery Licensing Policy Manual for more information about eligibility.

Note: You will be required to upload documents with this application. Before you begin, be sure to have electronic copies of (PDF or other common file formats are accepted):

  • Your organization’s constituting documents  
  • List of Board of Directors
  • Budget (for the current year)
  • Financial Statements (for the preceding year).

Click Next to proceed.  

Note:

  • This Charitable Gaming Eligibility application determines whether an organization is eligible for charitable lottery licensing with the AGCO.
  • Hall Charity Associations, Fairs or Exhibitions, and Private or Public sector places of employment applying to conduct and manage lottery events on behalf of the United Way or Federated Health are not required to submit a Charitable Gaming Eligibility application.
  1. On the New Application – Charitable Gaming Eligibility – Lottery Licence page, ensure your personal contact information is correct and up-to-date. Then select the entity applying for this licence, permit, authorization and/or registration.

Note:

  • Click Save Draft to save your application.
  1. Enter your new application and contact information details as needed. You may choose to use the same information as your main profile contact details, or provide specific cotact information for this application. Ensure to complete all fields marked with a red asterisk. Click Next to proceed.

Note:

  • Click Save Draft and then select My Profile in the top right corner of your screen if you need to update your contact details.
  • The list of possible Applicant Types the organization may be to apply for charitable gaming eligibility includes:
    • Association
    • First Nations
    • Non-Profit
    • Religious Organization
    • Agricultural Society
    • Community Group
    • Corporation

Any support needed for the multiple addresses (mailing vs. business vs. physical) for this audience?

  1. Answer Yes or No to the questions on the following screen. Also provide additional details in text boxes, as required. Click Next.

  1. On the Documents to Attach screen, upload Required Documents as instructed. Click Upload File to attach files. Click Next to proceed.

For help completing forms and uploading documents, see Item 6 of the Welcome to iAGCO - Guide for charitable gaming licensees.

  • Other documents may be provided at any time during the application process. Documents may be submitted in image formats.
  • Be sure to select the Document Type for each file once uploaded to accurately identify each document attached to your application. A green check mark box will appear beside each document type once selected.
  1. If there are any errors or missing information in any required fields, you will be instructed to fix each one on the Errors on Application page. Click Fix next to each error to correct or provide the required information.

    If there are no remaining errors, you will see a Declaration. Carefully review the declaration and check the box to declare that all information provided in the application is true and correct.

  1. Congratulations! You’ve submitted your Charitable Gaming Eligibility application!

You will receive a confirmation email shortly with an attachment containing the information you entered in your application. An Application Summary will also be available for download within 15 minutes on the Main Menu under My Applications Under Review.

We hope this guide helped you prepare for and complete your Charitable Gaming Eligibility application in iAGCO.

If you have any questions or would like to provide comments or feedback on the application process, please contact AGCO Customer Service. Email customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) from 8:30 a.m. to 5 p.m. ET.

iAGCO Information

As of October 26, 2020, organizations seeking charitable gaming licences from the AGCO or with active AGCO charitable gaming licences must conduct all their AGCO-related transactions online through the iAGCO web-based portal.

iAGCO helps to streamline and simplify processes for eligible organizations to apply for and conduct charitable lotteries, while continuing to protect the public interest.

To help you navigate iAGCO, follow the step-by-step instructions within this Charitable Gaming Eligibility iAGCO Submission Guide. You can also refer to Welcome to iAGCO – Guide for Charitable Gaming Licensees for more information on:

  1. Access codes
  2. Charitable Gaming Eligibility number
  3. Fees and payment
  4. Post-event report regulatory submission
  5. Requesting changes in iAGCO
  6. Completing forms and uploading documents
  7. After your application has been submitted

What’s New in iAGCO?

For quick reference on what’s new in iAGCO for all charitable gaming licensees, view Information Sheet: What’s New in iAGCO for Charitable Gaming Licensees. You will find information on:

  1. Post-event reports by making a Regulatory Submission
  2. Break Open Ticket unique identifiers
  3. Licence updates - Bazaar Licences and Blanket Raffle Licenses
  4. New licence names
    1. Bingo Hall Charity Association Licence
    2. Bingo Event Licence
    3. Special Occasion Gaming Licence
  5. Sample forms
  6. Reduction in documentation requested
  7. Searching for Gaming Supplier Registration Numbers in iAGCO
  8. Lottery Trust account information