This guide contains detailed information to assist organizations in submitting an application to determine eligibility to obtain a charitable gaming licence.
The AGCO issues lottery licences in accordance with the framework set out in the Criminal Code (Canada) and Order in Council 208/2024. Under the Gaming Control Act, 1992, the AGCO is responsible for registering suppliers who provide goods and services to lottery licensees. The AGCO also assesses electronic gaming equipment to ensure that it meets the Registrar’s Standards.
The current regulatory framework is based on six key elements:
If you require assistance with your application, speak to your AGCO Licensing and Eligibility Officer or email the Licensing Office at lotterylicensing@agco.ca.
You can also email AGCO Customer Service at customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) Monday to Friday from 8:30 a.m. to 5 p.m. ET.
You may also submit your inquiry anytime via iAGCO. The iAGCO Information page also provides additional information that may help answer your questions.
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See Chapter 2: Eligibility and Use of Proceeds in the Lottery Licensing Policy Manual for more information about eligibility.
Note: You will be required to upload documents with this application. Before you begin, be sure to have electronic copies of (PDF or other common file formats are accepted):
Click Next to proceed.
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Any support needed for the multiple addresses (mailing vs. business vs. physical) for this audience?
For help completing forms and uploading documents, see Item 6 of the Welcome to iAGCO - Guide for charitable gaming licensees.
If there are no remaining errors, you will see a Declaration. Carefully review the declaration and check the box to declare that all information provided in the application is true and correct.
You will receive a confirmation email shortly with an attachment containing the information you entered in your application. An Application Summary will also be available for download within 15 minutes on the Main Menu under My Applications Under Review.
We hope this guide helped you prepare for and complete your Charitable Gaming Eligibility application in iAGCO.
If you have any questions or would like to provide comments or feedback on the application process, please contact AGCO Customer Service. Email customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) from 8:30 a.m. to 5 p.m. ET.
As of October 26, 2020, organizations seeking charitable gaming licences from the AGCO or with active AGCO charitable gaming licences must conduct all their AGCO-related transactions online through the iAGCO web-based portal.
iAGCO helps to streamline and simplify processes for eligible organizations to apply for and conduct charitable lotteries, while continuing to protect the public interest.
To help you navigate iAGCO, follow the step-by-step instructions within this Charitable Gaming Eligibility iAGCO Submission Guide. You can also refer to Welcome to iAGCO – Guide for Charitable Gaming Licensees for more information on:
For quick reference on what’s new in iAGCO for all charitable gaming licensees, view Information Sheet: What’s New in iAGCO for Charitable Gaming Licensees. You will find information on: