As of October 26, 2020, organizations seeking charitable gaming licences from the AGCO or with active AGCO charitable gaming licences must conduct all their AGCO-related transactions online through the iAGCO web-based portal.
iAGCO helps to streamline and simplify processes for eligible organizations to apply for and conduct charitable lotteries, while continuing to protect the public interest.
To help you navigate iAGCO, follow the step-by-step instructions within this Provincial Break Open Ticket Licence Guide. You can also refer to Welcome to iAGCO – Guide for Charitable Gaming Licensees for more information on:
For quick reference on what’s new in iAGCO for all charitable gaming licensees, view Information Sheet: What’s New in iAGCO for Charitable Gaming Licensees. You will find information on:
This guide contains detailed information to assist you in applying for AGCO licences, registrations and certificates.
The AGCO issues lottery licences in accordance with the framework set out in the Criminal Code (Canada) and Order in Council 208/2024. Under the Gaming Control Act, 1992, the AGCO is responsible for registering suppliers who provide goods and services to lottery licensees. The AGCO also assesses electronic gaming equipment to ensure that it meets the Registrar’s Standards.
The current regulatory framework is based on six key elements:
Note: Changes detailed in this guide only apply to licences issued by the AGCO and do not impact licences issued by municipalities and First Nations. See details below.
The Registrar publishes a Lottery Licensing Policy Manual (LLPM) which is used to determine eligibility for a lottery licence and the use of proceeds from charitable gaming. The LLPM has been designed to ensure lottery licences are issued and administered on a consistent basis throughout the province. The AGCO also uses the LLPM to communicate changes in the Registrar’s policies and in the regulatory structures for lottery licensing.
You must scan and upload to iAGCO any required additional documents.
The Registrar may attach one or more conditions to your licence to help you minimize risks identified during the assessment process.
You may apply to remove and/or add conditions on your licence if there has been a change in circumstances.
Follow the steps below to make changes to your licence that directly changes the licence certificate on iAGCO (pending required approval):
A Regulatory Submission must be made online through iAGCO to submit:
To submit a Regulatory Submission on iAGCO, click the Submit Regulatory Submissions and Notification link on the Main Menu, select the Regulatory Submission you wish to submit and follow the steps as instructed.
For more information, see the Regulatory Submissions Guide and watch the AGCO’s Regulatory Submissions: Post Event Reports video.
Note:
Tip: Use the navigation buttons at the bottom of each page to easily move through and save your application. Most pages include three navigation buttons: Back, Save Draft, and Next.
Click Next to proceed.
Note:
Note:
Note:
In the Lottery Details section, provide the start and end dates during which your lottery event(s) will be conducted.
In the Break Open Tickets section, select the break open ticket types you intend to sell.
Note:
Note:
If there are no remaining errors, you will see a Declaration. Carefully review the declaration and check the box to declare that all information provided in the application is true and correct. Click Submit Application.
You can also provide the AGCO with additional information and documentation if needed or withdraw your application under the My Applications Under Review section of your iAGCO account home page.
We hope this guide helped you prepare for and complete your Provincial Break Open Ticket Licence application in iAGCO.
If you have any questions or would like to provide comments or feedback on the application process, please contact AGCO Customer Service. Email customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) from 8:30 a.m. to 5 p.m. ET.