Chapter 3: How to Get More Help

Do you need help with your application or submission? Do you require an Access Code? Do you have a question about your licence?

AGCO staff are here to help:

• Call AGCO Customer Service Monday – Friday from 8:30 am to 5:00 pm ET at 416-326-8700 or toll free in Ontario at 1-800-522-2876
• Email a Licensing Agent: racinglicensing@agco.ca
• Talk to an AGCO Licensing Agent at any open track office (see up-to-date AGCO Licensing Office hours and telephone numbers)

If you have other horse racing questions, please see the Race Day Contact List for other contact options.

You can also use iAGCO to ask us a question and you do not need to create an account to do so.

Helpful Resources

• AGCO Licensing Office Hours 
• Race Day Contact List