In addition to requiring that Store Managers are licensed, under Ontario law, all cannabis retail employees, managers and store authorization holders are required to successfully complete an AGCO Board approved cannabis retail employee training program prior to their first day of work in the store.

This includes:

  • Holders of a Retail Store Authorization;
  • Holders of a Cannabis Retail Manager (Store Manager) licence;
  • Any other individuals who work in a cannabis retail store.

CannSell is the required training for all Ontario cannabis retail employees.

The CannSell training program takes approximately 5 hours to complete and is delivered as an online program in both English and French at a cost of $64.99 + HST. Existing CannSell certificate holders can complete the standalone new content for $10.00 + HST. Individuals must score at least 80% on the final exam in order to successfully complete the program and receive their CannSell certification.

To take the CannSell training program, or for more information about the program, visit

It is the responsibility of the holder of a Retail Store Authorization to ensure that all employees have met this educational requirement.

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