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Home » Cannabis Retail Regulation Guide

Cannabis Licensing and Application Process

Cannabis Retail Licensing
Public Notice for a Cannabis Retail Store Authorization
Fees and Payment
Retail Store Pre-Authorization/Opening Inspection
Cannabis Retail Seal
Hearings - Cannabis

‹ Registrar's Standards for Cannabis Retail Stores up Cannabis Retail Licensing ›

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Table of Contents

How to Use This Guide
Getting Started with iAGCO
Cannabis Retail Regulation in Ontario
Cannabis Licensing and Application Process
Retail Reporting

Key Releases

Information Bulletin - Revision to the Standardbred Rules of Racing to Provide Consistency for Trailing Horse Positions, Rule 22.01
Information Bulletin: End of Cannabis Emergency Order and the conclusion of curbside pick-up and delivery
Information Bulletin: Changes to Liquor Delivery
Information Bulletin: Licensed boats are permitted to provide alcohol service while docked and may add a physical extension to their boat for the duration of 2020

Contact Us

Online:

Anytime via the iAGCO online portal

By mail and in person:

Alcohol and Gaming Commission of Ontario

90 Sheppard Avenue East

Suite 200-300

Toronto, Ontario M2N 0A4

By telephone:

Monday to Friday

8:30 a.m. to 5:00 p.m. (EST)

General telephone: 416-326-8700

Toll free in Ontario: 1-800-522-2876

Media Inquiries:

416-326-3202

Ontario Crest

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We’re sorry, the live chat is not available at this time. Please try again later. As an alternative, you can also submit your question online at iAGCO or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario).

The chat function is only available during regular business hours (Mon-Fri 8:30am-5:00pm, excluding statutory holidays). You can submit your question anytime through the iAGCO portal and a customer service representative will get back to you, usually the next business day.

Questions? Complaints? Contact us:

Anytime via the iAGCO online portal

or Mon-Fri 8:30am-5:00pm

416-326-8700 / 1-800-522-2876 (toll-free in Ontario)

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