Every cannabis retail store must have a licensed retail manager. People who perform certain duties within the cannabis retail store must get a Cannabis Retail Manager Licence.  People who: 

  • supervise, manage or hire employees of the store
  • manage the sale of cannabis
  • manage compliance issues relating to the sale of cannabis
  • buy cannabis for the store
  • enter into contracts for the store. 

The only people that can perform the duties listed above are people with a Cannabis Retail Manager Licence or a Retail Operator Licence. 

You are not eligible for a Cannabis Retail Manager Licence if: 

  • you are under 19 years of age 
  • as a licensed retail manager, you will not act in compliance with the law, or with integrity, honesty or in the public interest
  • you have been convicted or charged with certain offences: 
    • any offence under the Cannabis Licence Act 
    • certain offences under the Cannabis Control Act (CCA) and Cannabis Act (CA)
  • you have, or previously had, certain roles or connections with a criminal organization as defined in subsection 467.1(1) of the Criminal Code (Canada): 
    • you are, or have been a member of the criminal organization
    • you are, or have been involved in the criminal organization
    • you contribute, or have contributed to, the activities of the organization. 
  • you are carrying on activities that are not in compliance with certain laws. 
    • certain offences under the Cannabis Control Act (CCA) and Cannabis Act (CA)
  • you have made a false statement or provided false information in your application

Generally,  you must wait 2 years to apply again for a Cannabis Retail Manager Licence if you:

  • applied for a new Cannabis Retail Manager Licence or renewal Cannabis Retail Manager Licence in the past but were refused, or
  • you had a Cannabis Retail Manager Licence in the past but the licence was revoked.

You may have conditions put on your Cannabis Retail Manager Licence to address any specific risks or concerns. There are also conditions in the Cannabis Licence Act that apply to all Cannabis Retail Manager Licences. 

You cannot transfer your Cannabis Retail Manager Licence to another individual. 

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