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Business Plan April 1, 2020 to March 31, 2023

Alcohol and Gaming Commission of Ontario

Alcohol and Gaming Commission of Ontario
90 Sheppard Ave E., Suite 200
Toronto, ON, M2N 0A4
(416) 326-8700
www.agco.ca
customer.service@agco.ca

Approved by the AGCO Board of Directors
December 18, 2019

 

  • 1. Executive Summary
  • 2. Mandate
  • 3. Overview of Programs and Activities
  • 4. Environmental Scans and Risks
  • 5. Strategic Direction and Implementation Plan
  • 6. Human Capital Plan
  • 7. Information Technology / Electronic Service Delivery
  • 8. Initiatives Involving Third Parties
  • 9. Communication Plan
  • 10. Diversity, Inclusion and Accessibility Plan
  • 11. Multi-Year Accessibility Plan
  • 12. Three-Year Financial Plan
  • 13. Performance Measures & Targets
  • Appendix A: Appointments to the AGCO Board of Directors
  • Appendix B: Strategic Alignment & Performance Measures
1. Executive Summary ›
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Search Business Plan April 1, 2020 to March 31, 2023

Table of Contents

  • 1. Executive Summary
  • 2. Mandate
  • 3. Overview of Programs and Activities
  • 4. Environmental Scans and Risks
  • 5. Strategic Direction and Implementation Plan
  • 6. Human Capital Plan
  • 7. Information Technology / Electronic Service Delivery
  • 8. Initiatives Involving Third Parties
  • 9. Communication Plan
  • 10. Diversity, Inclusion and Accessibility Plan
  • 11. Multi-Year Accessibility Plan
  • 12. Three-Year Financial Plan
  • 13. Performance Measures & Targets
  • Appendix A: Appointments to the AGCO Board of Directors
  • Appendix B: Strategic Alignment & Performance Measures

Key Releases

  • Information Bulletin: Reforms to support Ontario liquor manufacturers and delivery services
  • Information Bulletin: Standardbred Rule Revisions (Winter 2021)
  • Information Bulletin: Thoroughbred Rule Revisions (Winter 2021)
  • Information Bulletin: AGCO expands online raffles to Bingo Revenue Model Halls
More Releases

Contact Us

Online:

Anytime via the iAGCO online portal

By mail and in person:

Alcohol and Gaming Commission of Ontario

90 Sheppard Avenue East

Suite 200-300

Toronto, Ontario M2N 0A4

By telephone:

Monday to Friday

8:30 a.m. to 5:00 p.m. (EST)

General telephone: 416-326-8700

Toll free in Ontario: 1-800-522-2876

Media Inquiries:

416-326-3202

media@agco.ca

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Questions? Complaints? Contact us:

Anytime via the iAGCO online portal

or Mon-Fri 8:30am-5:00pm

phone icon

416-326-8700 / 1-800-522-2876 (toll-free in Ontario)

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General email: customer.service@agco.ca