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Business Plan April 1, 2020 to March 31, 2023

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Alcohol and Gaming Commission of Ontario

Alcohol and Gaming Commission of Ontario
90 Sheppard Ave E., Suite 200
Toronto, ON, M2N 0A4
(416) 326-8700
www.agco.ca
customer.service@agco.ca

Approved by the AGCO Board of Directors
December 18, 2019

 

  • 1. Executive Summary
  • 2. Mandate
  • 3. Overview of Programs and Activities
  • 4. Environmental Scans and Risks
  • 5. Strategic Direction and Implementation Plan
  • 6. Human Capital Plan
  • 7. Information Technology / Electronic Service Delivery
  • 8. Initiatives Involving Third Parties
  • 9. Communication Plan
  • 10. Diversity, Inclusion and Accessibility Plan
  • 11. Multi-Year Accessibility Plan
  • 12. Three-Year Financial Plan
  • 13. Performance Measures & Targets
  • Appendix A: Appointments to the AGCO Board of Directors
  • Appendix B: Strategic Alignment & Performance Measures
1. Executive Summary ›

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Search Business Plan April 1, 2020 to March 31, 2023

Table of Contents

  • 1. Executive Summary
  • 2. Mandate
  • 3. Overview of Programs and Activities
  • 4. Environmental Scans and Risks
  • 5. Strategic Direction and Implementation Plan
  • 6. Human Capital Plan
  • 7. Information Technology / Electronic Service Delivery
  • 8. Initiatives Involving Third Parties
  • 9. Communication Plan
  • 10. Diversity, Inclusion and Accessibility Plan
  • 11. Multi-Year Accessibility Plan
  • 12. Three-Year Financial Plan
  • 13. Performance Measures & Targets
  • Appendix A: Appointments to the AGCO Board of Directors
  • Appendix B: Strategic Alignment & Performance Measures

Key Releases

  • Providing Clarity to Charities on Collaborative Fundraising Opportunities in Ontario
  • Information Bulletin No. 87 — Approval of 2023 Race Dates
  • Information Bulletin No. 86 — Approval of 2023 Race Dates
  • Information Bulletin No. 85 — Approval of 2023 Race Dates
More Releases

Contact Us

Online:

Anytime via the iAGCO online portal

Mailing address:

Alcohol and Gaming Commission of Ontario

90 Sheppard Avenue East

Suite 200-300

Toronto, Ontario M2N 0A4

By telephone:

Monday to Friday

8:30 a.m. to 5:00 p.m. (EST)

General telephone: 416-326-8700

Toll free in Ontario: 1-800-522-2876

Media Inquiries:

416-326-3202

media@agco.ca

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Questions? Complaints? Contact us:

Anytime via the iAGCO online portal

or Mon-Fri 8:30am-5:00pm

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416-326-8700 / 1-800-522-2876 (toll-free in Ontario)

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General email: customer.service@agco.ca