1. What are the benefits of RBR to an applicant?

    Efficiency: A comprehensive risk-based approach allows the AGCO to focus its time, attention and resources on high risk or problem applications. This leads to a more efficient use of government resources and allows the registration of lower risk applicants to be processed more quickly. Personal interviews and in-depth investigations will no longer be conducted as a rule, but only where issues or concerns exist. This will mean a simpler process in particular for renewal applicants with a history of good conduct.

    Consistency: All gaming-related applications will go through a similar risk assessment process, irrespective of registration type. This ensures consistency, transparency and fairness for all applicants.

    Focused investigations: Where required, in-depth investigations on higher risk applicants may be more focused and targeted on specific concerns. This will improve the efficiency of the process, optimize the use of investigatory resources and improve overall turnaround times.

  2. Are registrations processed faster under RBR?

    On average, turnaround times have improved. Lower risk applicants currently undergo a more simplified and streamlined registration process, which results in a shorter turnaround time for their applications.

    The primary beneficiaries of the new streamlined process are those renewing their registrations. Registrants with no compliance issues or any other adverse material changes to their circumstances (e.g. criminal conviction, bankruptcy filing) over the past four years of their registration will normally be renewed without undergoing an in-depth investigation.

    In particular, suppliers and commercial gaming employees with a history of good conduct have experienced shorter turnaround times under RBR. Interviews are no longer be conducted as a rule with these registrants every four years, but based on a risk assessment, and investigations, where requested, are better focused and targeted on specific concerns.

  3. Is there any potential negative impact on the integrity of gaming by streamlining the due diligence and decision making process in this manner?

    No. Standard background checks will be conducted on each and every applicant, and a risk assessment performed. Only those who have been deemed lower risk after the first phase of the review may be issued a registration without undergoing any further investigation. Typically, these will be registrants with a history in the gaming industry, who are renewing their registrations and have had no compliance issues or any other adverse material changes to their circumstances (e.g. criminal conviction, bankruptcy filing) over the previous years of their registration.

  4. Will I be able to provide input to the AGCO regarding any of their concerns before a risk designation is made or conditions imposed?

    If you are asked to undergo an interview, this simply means that some additional information is needed from you in order to determine your eligibility for registration under the Gaming Control Act, 1992. The Registrar will only propose not to issue a gaming registration where the applicant’s personal or financial history indicates that he/she is likely not to perform his/her duties in accordance with the law and in the public interest.

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