Stakeholder engagement is a key component of the delivery of AGCO priority projects and decision-making. The AGCO shares information and educates stakeholders to ensure overall understanding of regulatory requirements and improve regulatory outcomes and compliance. This engagement supports the AGCO’s compliance-focused and risk-based regulatory approach with increased service quality and collaboration.
Stakeholder engagement, education, and training activities include hosting of webinars and national/international delegations, consultations and industry stakeholder information sessions as well as participation in industry related forums and conferences and facilitation of working groups.
TABLE 9 – Quarterly Strategic Engagement Activities
Engagement per Quarter |
Total Engagement Activities |
---|---|
Q1 April – June 2018 |
25 |
Q2 July – September 2018 |
8 |
Q3 October – December 2018 |
40 |
Q4 January – March 2019 |
12 |
Total |
85 |
In addition to targeted industry outreach, the AGCO developed a comprehensive municipal engagement strategy to engage in a focused and coordinated manner with municipalities on its regulatory frameworks for liquor, cannabis and charitable gaming. The strategy included a municipal webinar series aimed at strengthening the AGCO’s relationship with municipalities by engaging on key AGCO regulatory activity topics and issues to address the interests of municipalities. Webinar topics ranged from explaining the role of the AGCO to education surrounding the charitable gaming regulatory framework and the newly regulated cannabis industry. Overall, there were over 900 municipal registrations for the four municipal webinars with an average participant satisfaction rate of 94%.
The 2018-2019 racing season also saw the first full year of implementation of two key reforms to the review of the Rules of Racing that arose out of the industry-wide “Moving Ahead: Horse Racing Regulation in Ontario” working group activities that took place in 2017:
During 2018-2019, the AGCO continued its engagement with industry stakeholders as it worked toward implementation of other key reforms explored as part of AGCO’s review of the Rules of Racing. This included: