Strategic Plan
Vision
A world-class regulator that is innovative, proactive, inclusive and socially responsible.
Mandate
To regulate in accordance with the principles of honesty, integrity, and in the public interest.
Strategic Plan
| Our Strategic Goals |
Modern Regulator |
Service Excellence |
People First |
| Our Key Commitments |
- Risk-based, outcomes-based, compliance focused
- Strategy-driven
- Evidence-based
- Digital-first mindset
|
- Reduce regulatory burden
- Value for money
- Support innovation and consumer choice
- Customer-centred and responsive
|
- Culture of accountability and trust
- Empower people and foster growth
- Outcomes-based and coaching-oriented leadership
- Progressive, flexible and inclusive
|
Back to 2020–2021 Annual Report.
