When is it time to contact the AGCO?

If your complaint is of a general nature and does not relate to a specific igaming website, you may submit a complaint to the AGCO.

Click here to submit your complaint

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The AGCO has established strict rules that regulated internet gaming companies must follow, including rules about how individual Operators of gaming sites advertise, market and communicate about their activities in Ontario. This oversight does not include managing the frequency or volumes of advertisements in Ontario's advertising space.

While the AGCO cannot help resolve your complaint about this activity, you may wish to try the following steps to resolve your concerns:

  • If you haven’t done so already, you can raise your concerns directly with the internet gaming company.

You can also explore these additional resources that may be helpful regarding your concerns:

For more information about advertising rules relating to the AGCO visit:
See Marketing and Advertising