Updated June 9, 2021

The AGCOhas maintained its services during the COVID-19 pandemic in support of the businesses and citizens that rely on our activities. Check this webpage to know what the AGCO is doing to support you and how we are adapting our services, guided by advice from public health officials. 

The Ontario Government released a three-step Roadmap that will guide a safe and gradual reopening of the province and the lifting of public health measures based on ongoing progress of provincewide vaccination rates and improvement in key public health and health care indicators.  

The government will enter Step 1 of the Roadmap on Friday, June 11, 2021 at 12:01 a.m. The Government has indicated that the province will remain in each of the steps for at least 21 days to evaluate any impacts on key public health indicators. 

For ease of reference, the AGCO is highlighting relevant information regarding the current public health measures affecting each of its regulated sectors for Step 1 of the province’s Roadmap to Reopen.

For detailed information on all the measures planned for each of the three steps, including the measures before entering Step 1, please consult the government’s Roadmap to Reopen website.   

Step 1 (June 11)

Cannabis retail stores

Cannabis retail stores are permitted to open for in-person shopping as non-essential retail, with 15% capacity. Capacity limits apply to members of the public only (i.e. shoppers) and do not take into account the employees of the store. Stores located in malls must remain closed unless the stores have a street facing entrance 

Permissible hours for cannabis retail stores are 9 a.m. to 11 p.m. 

Cannabis retail stores are also permitted to offer curbside pickup and delivery services between the hours of 9 a.m. to 11 p.m. The AGCO will be amending the Registrar’s Standards for Cannabis Retail Stores to reflect the updated hours for cannabis pick-up and delivery.

Liquor stores

Stores that sell liquor, including beer, wine and spirits may continue to open for in-person shopping at a maximum capacity of 25%. Capacity limits apply to members of the public only (i.e. shoppers) and do not take into account the employees of the store.

Hours of liquor sales will no longer be restricted; permissible hours are 7:00 a.m. to 11:00 p.m. The permissible hours for delivery of liquor by a licensed liquor delivery service is 9:00 a.m. to 11:00 p.m.

Restaurants and bars and other food or drink establishments

Liquor sales licensees will be allowed to offer outdoor dining with restrictions. No more than four people may be seated together at an outdoor table at the establishment unless everyone seated at the table is: 

          • a member of the same household, 

          • a member of up to one other household who lives alone, or 

          • a caregiver for any member of either household. 


The total number of patrons permitted to be seated outdoors must be limited to the number that can maintain a physical distance of at least two metres from every other person at the establishment. 


Patrons must be seated at all times in any outdoor dining area of the establishment except, 

     • while entering the area and while moving to their table, 

     • while placing or picking up an order, 

     • while paying for an order, 

     • while exiting the area, 

     • while going to or returning from a washroom, 

     • while lining up to do anything described above, or 

     • where necessary for the purposes of health and safety. 

Music must not be played at a decibel level that exceeds the level at which normal conversation is possible. 

No person shall dance, sing or perform music at the establishment. 

If an outdoor dining area at the establishment is covered by a roof, canopy, tent, awning or other element, at least two full sides of the entire outdoor dining area must be open to the outdoors and must not be substantially blocked by any walls or other impermeable physical barriers. 

If an outdoor dining area at the establishment is equipped with a retractable roof and the roof is retracted, at least one full side of the outdoor dining area must be open to the outdoors and must not be substantially blocked by any walls or other impermeable physical barriers. 

All eligible liquor sales licensees (including Boat Operators and “By the Glass” licensees) may add or temporarily extend their licensed premises without an application to the AGCO. For more details on the Registrar’s 2021 Patio Policy, please see this Information Bulletin 

Regular hours for the sale and service of liquor for consumption on licensed premises will resume; permissible hours are 9:00 a.m. to 2:00 a.m. 

Take out and delivery of liquor continues to be allowed between 9:00 a.m. to 11:00 p.m. 

Strip clubs and nightclubs are permitted to operate as a restaurant in alignment with restaurant restrictions.

Gathering limits

All events and social gatherings (these restrictions are applicable to events held under a Special Occasion Permit): 

     • Indoors: not allowed, except with members of your household (or one other household if you live alone) 

     • Outdoors: Maximum of 10 people 

Casino, bingo halls and gaming establishments

Casinos, bingo halls and gaming establishments must remain closed to the public.


Horse racing


Outdoor horse racing tracks are allowed to open for training and races. No members of the public are permitted at the venue. Only persons who are essential to the training, race or operation of the venue are permitted to be on the premises of the venue.


All construction is open.  

As more information on the specific measures and requirements that will be in place under subsequent steps of the Roadmap to Reopen becomes available, further updates will be provided to inform AGCO licensees and operators.

Local  Measures 

In addition to the provincial health measures, some municipalities and local medical officers of health have added their own regional restrictions or requirements. Licensees are reminded that they must also continue to follow any public health measures in place in their municipality. Check your local public health unit or municipality’s website for details using the links above. Where there are regional restrictions or requirements, all provincial restrictions also apply.

For information on the provincial public health and workplace safety measures, we encourage you to visit the government’s COVID-19 website. If you have any questions, you may contact your local Public Health Unit, visit Ontario.ca/COVID, or call the Stop the Spread Business Information Line 1-888-444-3659.

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