[Amended: February, 2022]




AGCO means the Alcohol and Gaming Commission of Ontario.


Authenticator is the means or mechanism by which an individual is identified and verified by the system.


Auto-wagering is a game feature whereby the player can elect to bet during a game without having to manually activate the betting feature each time a bet is made.


A Bet is an amount of money at risk in a wager.


Board refers to either the entire Board of Directors of an Operator or gaming-related supplier (as the case may be) or a committee of the Board that has been delegated a particular element of Board oversight (e.g. audit, compliance, etc.) For purposes of clarity, “Board” does not include the iGaming Ontario Board.


A Bot is a software application that runs automated tasks over the internet.

Control Activity Matrix A summary of all control activities used to address the regulatory risks identified by the AGCO and achieve the regulatory outcomes reflected in the Standards and Requirements. 

Controls or Control Activities

Controls or control activities include the individual policies, procedures, business processes, monitoring systems, structures, accountabilities, tools and instruments that comprise the control environment management establishes to address the regulatory risks identified by the AGCO and achieve the regulatory objectives reflected in the Standards and Requirements.

Deactivated Account

A Deactivated account is a player account which has been made no longer available to the player for log on and use.

Dormant Account

A Dormant account is a player account which has been temporarily frozen due to inactivity and made unavailable for player log on and use.

Eligible Individuals

Eligible individuals are those persons who are not prohibited from accessing gaming sites or playing lottery schemes under Standard 3.1.

eSports Multiplayer video games played competitively for spectators; eSports are considered a sport for the purpose of these Standards.
Fantasy Sports Any pay-to-play sport betting product (fantasy sports contests are considered a type of sport betting for the purpose of these Standards) provided by an operator wherein consumers can assemble a virtual team composed of real in a given sport and compete against other virtual teams based on the performance of those players in real matches.


FINTRAC means the Financial Transactions and Reports Analysis Centre of Canada.

Free-to-play Games

Free-to-play Games refer to games, including those offered for promotional purposes, that provide players the option to play without paying or betting.

Gaming-related supplier

Gaming-related supplier has the same meaning as it does in Ontario Regulation 78/12, made under the Gaming Control Act, 1992.

Game outcome

The result of a wager.

Game session

A game session is the playing of any of the applicable lottery schemes, and begins when a player starts playing a game for real money. A gaming session ends when a player exits a game.

Gaming site

Gaming site means an electronic channel maintained for the purpose of playing or operating a lottery scheme.

Gaming supplies

Gaming supplies refers to gaming equipment that could influence or is integral to the conduct, management or operation of a lottery scheme.

Gaming system

Gaming system includes hardware, software, applications and all associated components of gaming supplies and the technology environment.


GCA means the Gaming Control Act, 1992.


igaming refers to lottery schemes conducted and managed by OLG or iGaming Ontario that are played or operated through the internet, but does not include OLG lottery products.

Independent Integrity Monitor Any supplier registered by the Registrar to perform the Independent Integrity Monitor role pursuant to Standard 4.32, which provides services to, among others, regulators, or operators to receive, assess, and distribute unusual/suspicious betting alerts and has the expertise to analyze and evaluate the accuracy and severity of received unusual/suspicious betting alerts.

Independent oversight function

Independent oversight function has the meaning ascribed to it in Standard 1.02.

Lottery scheme

Lottery scheme has the same meaning as in subsection 207(4) of the Criminal Code (Canada).

Manual controls

Manual controls are human-performed control activities.

Notification Matrix

Notification matrix is the policy document that lists the obligations of Operators and gaming-related suppliers to notify the AGCO in specifically delineated circumstances.

Novelty Events Any bet placed on a non-sporting event where real-world factual occurrences are the contingency on which an outcome is determined and in accordance with Standard 4.34.


OLG means the Ontario Lottery and Gaming Corporation.


OPP means the Ontario Provincial Police.


Operator has the same meaning as it does in Ontario Regulation 78/12, made under the Gaming Control Act, 1992, and further includes OLG and iGaming Ontario.

Peer-to-peer games

Peer-to-peer games are a type of lottery scheme where players gamble against each other rather than against the house.

Randomness or Chance

Randomness or Chance is observed unpredictability and absence of a pattern in a set of events that have definite probabilities of occurrence.


Registrar means the Registrar established under the Alcohol, Cannabis and Gaming Regulation and Public Protection Act, 1996.

Self-excluded persons

Self-excluded persons are individuals who participate in a process to exclude themselves voluntarily from gaming sites.

Sensitive Data

Sensitive data includes but is not limited to player information and data relevant to determining game outcomes.

Single-player games

Single player games are any games which are not considered to be peer-to-peer games.


Casino games of a reel-based type (includes games that have non-traditional reels).

Sport and Event Betting Any bet on occurrences related to sports, competitions, matches, and other types of activities which meet the criteria articulated in Standard 4.34, and which excludes games or events where the outcome is determined or controlled by a random number generator, peer-to-peer play, or an operator. Sport and event betting includes: • Bets on fantasy sports, esports, and novelty events, but does not include bets on  virtual sports.
• Sport and Event Bets include, but are not limited to, single-game bets, teaser bets, parlays, over-under, moneyline, pools, exchange betting, in-game betting, proposition bets, and straight bets.
Sport/Event Governing Body

An organization that prescribes final rules and enforces codes of conduct (including prohibitions on betting by insiders on events overseen by the sport governing body) for a sporting event and the participants in the event.

Synthetic Lottery Products Any bet that is part of a scheme operated by a third-party where the outcome is derived from a separate underlying lottery draw operated by a different operator.

iGaming Ontario

iGaming Ontario means the lottery subsidiary as set out in the Alcohol, Cannabis and Gaming Regulation and Public Protection Act, 1996 and under its regulation.

System Accounts

System accounts are all accounts that are used to manage the system.

Virtual Sports A computer-generated presentation of a random number draw that provides sport-like visual presentation for entertainment purposes only. The outcome of the “event” is determined by a random number generator, rather than real-world sport or novelty events or players. Virtual sports are not considered a type of sport and event betting.