Submitting Your Break Open Ticket Licence Application in iAGCO

To submit your Break Open Ticket Licence application in iAGCO, follow the steps below. Also ensure to carefully read each Note where applicable for important information.

1. Login to iAGCO. Click Start a New Application under New Applications.

2. Select Charitable Gaming Lottery Licences in the next window and click Next.

Note:

• Certain charitable gaming licences are issued by municipal and First Nations licensing authorities while others are issued by the AGCO. See the Introduction: Break Open Ticket Licence Guide section above for more information.

Tip: Use the navigation buttons at the bottom of each page to easily move through and save your application. Most pages include three navigation buttons: Back, Save Draft, and Next.

• Back - Navigate back to the previous page of the application.
• Save Draft - Select this button to save the information entered up to and including that page. Note that information may be lost if you leave your application open without saving for an extended period of time.
• Next - Proceed to the next page of the application.

3. Choose Break Open Ticket Licence as the type of application. Review the important notes and have the following required items to submit the application:

• Your organization’s Charitable Gaming Eligibility number; or
• The file number of your organization’s Charitable Gaming Eligibility application (if it is in-process)
  • o   Private and Public sector places of employment applying to conduct and manage lottery events on behalf of the United Way and Federated Health do not require a Charitable Gaming Eligibility number. A letter of agreement with United Way or Federated Health is required.
• Rules of Play.
• Completed and signed Signature of Principals form.

Click Next to proceed.  

Note:

• The Break Open Ticket Licence application permits an organization that is eligible for lottery licensing to conduct and manage break open ticket events.
• Only the AGCO may issue a Lottery Licence to conduct and manage break open ticket events:
  • Conducted in an unorganized territory or in First Nations communities without an Order-In-Council
  • Conducted on Federal land such as a Canadian Forces base
  • Conducted at a Fair or Exhibition
  • Held in conjunction with another licensed lottery event
  • As part of the United Way or Federated Health fundraising campaigns
• A municipality or First Nations with Order-In-Council may issue a licence to eligible local charitable or religious organizations where the break open tickets are not to be sold in conjunction with another gaming event.
  • Contact your municipality or band council for more detailed information on the application process, licensing fees and requirements.

4. On the New Application – Break Open Ticket Licence – Lottery Licence page, ensure your personal contact information is correct and up-to-date. Then select the person or entity applying for this licence, permit, authorization and/or registration.

Note:

• Click Save Draft and then select My Profile in the top right corner of your screen if you need to update your contact details.

5. Enter your new application and contact information details as needed. Ensure to complete all fields marked with a red asterisk. Click Next to proceed.

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Note:

• Click Save Draft and then select My Profile in the top right corner of your screen if you need to update your contact details.
• The list of possible legal entities the organization may be if conducting a lottery event to raise money for the United Way or Federated Health is one of the following:
  • Association
  • Corporation
  • Partnership
  • Limited partnership
  • Sole Proprietor
  • Federal Government
  • Municipality
  • Provincial Government
  • Agricultural Society
  • Estate/ Trust
  • First Nations
  • Non-Profit
  • Religious Organization
  • Community Group
• The list of possible legal entities the organization may be if not conducting a lottery event for the United Way or Federated Health is one of the following:
  • Association
  • First Nations
  • Non-Profit
  • Religious Organization
  • Agricultural Society
  • Community Group
  • Individual

6. Select your Premise Type from the drop-down menu and complete the required fields as needed. Then click Next to proceed.

Note:

• Click the checkbox beside Use My Information to automatically fill in your contact details with information you already provided.

7. On the Charitable Gaming Eligibility page, answer Yes or No to this question: Is the applicant a private or public sector place of employment applying to fundraise on behalf of either the United Way or Federated Health campaigns?

Note:

• If No is selected, you will need to provide a Charitable Gaming Eligibility Number or Application File Number before you can proceed to the next step.

On the Designated Members in Charge page, provide the names and contact information for at least two bona fide members of your organization who will be responsible for the conduct of the lottery event.

8. In the Lottery Details section, provide the start and end dates during which your lottery event(s) will be conducted.

In the Break Open Ticket(s) section, select the break open ticket types you intend to sell. Click Next.

Answer Yes or No to the questions on the following screen. Also provide additional details in text boxes, as required.

Note:

• Bingo event ticket games may only be played in conjunction with licensed bingo events.
• Seal card games may only be played in premises where a licensed bingo event is being held or in a service club.

9. On the Documents to Attach screen, upload Required Documents as instructed. Click Upload File to attach files. Click Next to proceed.

Note:

• Other documents may be provided at any time during the application process. Documents may be submitted in image formats.
• Ensure to select the Document Type for each file once uploaded and attached to your application. A green check mark box will appear beside each document type once selected.

10. If there are any errors or missing information, you will be instructed to fix each one on the Errors on Application page. Click Fix next to each error to correct or provide the required information.

    If there are no remaining errors, you will see Fees and a Declaration. Carefully review the declaration and check the box to declare that all information provided in the application is true and correct.

    You can pay the fees and submit your application now by clicking Pay Fees and Submit Application. You also have the option to pay later (along with other applications) by selecting Add to Shopping Cart.

11. If you decided to Pay Fees and Submit Application, you will see a Payment Method screen. Select your payment method and click Make Payment. Click to choose your financial institution and follow the steps to complete your payment.

    Click Complete Payment Process to finalize the application process. Before proceeding, it’s recommended to screenshot or print a copy of this webpage to keep for your records.

Note:

• For payment inquiries to your bank, please refer to the Authorization Number and Confirmation Code on your payment receipt.
• For payment inquires to the Ministry, please refer to the payment Session ID on your payment receipt.
• You may be required to submit a Regulatory Submission post your Charitable Gaming event. There are two types of Regulatory Submissions available through your iAGCO online account: Post-Event Reports and Incident Reports.
  • A Post-Event report records the financial outcome of your event. As a Charitable Gaming Licensee, you are required to submit this report through your iAGCO online account within the time limit specified in the terms and conditions of your licence.
  • An Incident Report can be used to notify the AGCO of an incident of non-compliance, or to report changes or issues with technology solutions that took place at your Charitable Gaming event.
  • For more information, see the Regulatory Submissions Guide [GS(1] and watch the AGCO’s Regulatory Submissions: Post Event Reports video.

12. Congratulations! You’ve submitted your Break Open Ticket Licence application!

    You will receive a confirmation email shortly with an attachment containing the information you entered in your application. An Application Summary will also be available for download within 15 minutes on the Main Menu under My Applications Under Review.

We hope this guide helped you prepare for and complete your Break Open Ticket Licence application in iAGCO.

If you have any questions or would like to provide comments or feedback on the application process, please contact AGCO Customer Service. Email customer.service@agco.ca or call 416-326-8700 or 1-800-522-2876 (toll-free in Ontario) from 8:30 a.m. to 5 p.m. ET.