INFORMATION BULLETIN No. 45
Jun 30, 2017
Beginning July 1, 2017, Ontario law will require all persons involved in the sale, service or sampling of alcohol, or in taking orders from customers for the sale of alcohol, to have successfully completed an Alcohol and Gaming Commission of Ontario (AGCO) Board-approved server and sale training course as of their first day of work.
This regulatory requirement is the result of amendments to Ontario Regulation 718/90 and Ontario Regulation 719/90, made under the Liquor Licence Act, which take effect July 1, 2017. Prior to these amendments, liquor sales licensees, liquor delivery services, as well as their employees had been required to successfully complete the necessary training within 60-days of starting work.
The AGCO remains committed to ensuring that alcohol is sold and served in a socially responsible manner, and these enhancements to Ontario’s server training requirements support this ongoing objective.
Smart Serve® Training Program
Smart Serve® Ontario has been approved by the AGCO Board to develop and provide the Smart Serve® Training Program, and is currently the only approved server and sale training course in Ontario.
The Smart Serve® Training Program is available on video or on the Smart Serve® website at www.smartserve.ca. For more information about the Smart Serve® Training Program, please contact:
Smart Serve Ontario
5090 Explorer Drive, Suite 800
Mississauga, Ontario L4W 4T9
Tel. 416-695-8737 Toll-Free 1-877-620-6082 Fax 416-695-0684
For more information on mandatory server training requirements, please email firstname.lastname@example.org or call the AGCO’s Customer Service Department at 416 326-8700 (GTA) or 1 800 522-2876 (toll-free in Ontario).