The AGCO’s approach to performance measurement enables the agency to improve program effectiveness by promoting a focus on results, service quality and value for money through continued targeting, monitoring, and evaluation of results.
Performance measures are an integral component of the AGCO’s strategic planning process. Effective strategic planning requires continuous feedback on progress towards achieving stated objectives, through performance measures based on the five Strategic Goals identified in the AGCO Strategic Plan.
In keeping with the principle of a ‘critical few’ performance measures, the selected measures are intended to provide a broad overview of the AGCO’s activities, but are not intended to measure all facets of the agency’s operations. As part of the enhanced planning framework, the AGCO will continue to develop performance measures for its corporate and divisional plans.
The results from 2018-2019 performance measures that follow demonstrate that the AGCO has met or surpassed minimum agency targets in every respect. The achievement of these measures is the result of a number of overarching initiatives at the AGCO, including:
- the introduction of additional business lines in iAGCO, the AGCO’s online licensing and registration system
- a focus on stakeholder engagement and an enhanced approach to stakeholder education
- a modern regulatory approach which is risk-based, compliance-focused, and outcomes-based
- the introduction of numerous services to support a rewarding workplace for employees.
Operational Performance: Table 3 - AGCO Performance Measures 2018-19